AI Receptionist for OpenTable — Answer Every Reservation Call Without Tying Up Your Staff
During a dinner rush, your host can't answer the phone — and every unanswered call is a potential reservation that books elsewhere. For restaurants using OpenTable, WildRun builds an AI receptionist that answers calls 24/7, books and modifies reservations directly in your OpenTable system during the call, handles special requests (dietary, accessibility, occasions), and fields the routine questions that eat your staff's time: hours, menu, parking, private dining availability. Your host stays focused on the floor.
Industry context: Restaurants & Hospitality use case · Flat-rate pricing
Can an AI receptionist book reservations directly into OpenTable?
Yes. WildRun's AI receptionist connects to OpenTable via its API to check real-time availability, book and modify reservations, and manage special requests during the call. It answers 24/7 — covering dinner rush, lunch service, and after-hours calls without requiring a staff member to pick up.
How WildRun AI works with OpenTable
- Answers reservation calls 24/7 — during service, after hours, and on weekends
- Books new reservations directly into OpenTable in real time during the call
- Modifies and cancels existing reservations when guests call to change their booking
- Handles special requests: dietary restrictions, accessibility needs, occasion notes
- Checks waitlist availability and adds callers to the OpenTable waitlist on request
- Answers routine questions: hours, address, parking, dress code, menus
- Routes private dining and large-party inquiries to the events manager
- Sends reservation confirmation and reminder texts automatically via OpenTable
Flat monthly pricing. No per-call fees. WildRun starts at $497/month — includes the custom build, OpenTable integration, and ongoing tuning. No usage metering, no overage charges, no setup fee on top.
OpenTable AI receptionist — common questions
How does WildRun's AI receptionist integrate with OpenTable?
WildRun uses the OpenTable API to read your real-time availability and write reservation bookings directly during the call. The guest is booked before they hang up — no callback list, no staff manual entry. Confirmation goes out via OpenTable's own confirmation system.
What happens to reservation calls during a busy dinner service?
The AI agent answers every call — even when all your hosts are with guests. Callers get the same booking experience as calling during off-peak hours: real-time availability, immediate booking, and a confirmation. No voicemail, no lost covers.
Can the AI handle large-party bookings and private dining inquiries?
For standard reservation sizes, the agent books directly. For large parties (typically 6+ covers) and private dining inquiries, the agent collects the details and routes to your events contact — either via a direct transfer or an immediate message to the responsible manager. The logic is set during setup based on your capacity thresholds.
Does the AI receptionist work with OpenTable's waitlist feature?
Yes. When your dining room is full, the agent offers the waitlist, collects the guest's party size and contact info, and adds them via the OpenTable API. Guests receive the standard OpenTable waitlist confirmation and notification when their table is ready.
How much does an AI receptionist for an OpenTable restaurant cost?
WildRun starts at $497/month flat — no per-call fees. For a restaurant where an average cover is $60–$120, recovering two or three tables' worth of lost reservation calls per month makes it net-positive. See /pricing for the full plan breakdown.
Stop losing reservations to voicemail during service. See how WildRun's AI receptionist works with your OpenTable setup.
Also integrates with: Dentrix · Open Dental · Eaglesoft · Clio · HubSpot · Calendly · Shopify
Read: Restaurants & Hospitality — WildRun use cases · How much does an AI receptionist cost? · What is an AI voice agent?