AI Receptionist for Open Dental — 24/7 Patient Call Answering That Books Into Your Schedule
Open Dental's open API makes it the easiest dental practice management system to connect to an AI receptionist. WildRun builds a custom AI agent that answers every patient call 24/7, books appointments directly into your Open Dental schedule on the call, screens for dental emergencies, and handles routine insurance and hours questions — with no custom middleware, no manual entry, and no staff pickup required.
Industry context: Dental & Medical Clinics use case · Flat-rate pricing
Can an AI receptionist book appointments directly into Open Dental?
Yes. Open Dental's open API gives WildRun's AI receptionist direct scheduling access — it books, reschedules, and confirms patient appointments during the call. The integration is cleaner with Open Dental than any other major dental PMS because the API has no access restrictions or proprietary connector requirement.
How WildRun AI works with Open Dental
- Uses Open Dental's open API for direct, real-time schedule access — no connector fee
- Books new and existing patient appointments during the call
- Reschedules and confirms without staff involvement
- Screens for dental emergencies: toothache, abscess, trauma, broken crown
- Handles insurance questions — accepted plans, in/out-of-network, benefits overview
- Collects new-patient intake: name, DOB, insurance ID, chief complaint
- Sends appointment confirmations and reminders automatically
- Works after hours, during hygiene appointments, and on weekends
Flat monthly pricing. No per-call fees. WildRun starts at $497/month — includes the custom build, Open Dental integration, and ongoing tuning. No usage metering, no overage charges, no setup fee on top.
Open Dental AI receptionist — common questions
Why is Open Dental easier to integrate with than other dental PMS?
Open Dental publishes an open API with no proprietary connector requirement — the integration is direct. Other major dental PMS (Dentrix, Eaglesoft) work too, but often require an intermediary adapter layer. With Open Dental, WildRun can read and write to your live schedule with the simplest setup of any major dental software.
Does the AI agent book into Open Dental or capture info for staff to book later?
It books directly — the appointment is in Open Dental by the time the call ends. No callback list, no staff double-entry. If your appointment types or provider schedule need special rules, those are built into the agent's logic during setup.
Can the AI receptionist handle emergency calls for an Open Dental practice?
Yes. Emergency protocol is a core part of the setup. The agent identifies dental emergencies (severe pain, swelling, trauma, knocked-out tooth) and routes them immediately — text to the on-call provider, escalation path to an urgent-care line, or after-hours instructions based on your protocol.
How does WildRun price its AI receptionist for Open Dental practices?
Plans start at $497/month flat — no per-call fees, no per-minute billing. The setup cost is included in the monthly plan. See /pricing for the full breakdown. Most practices recover the cost in the first month by capturing new-patient calls that would otherwise hit voicemail.
Is the Open Dental integration HIPAA-compliant?
Yes. WildRun operates under a Business Associate Agreement (BAA), stores call transcripts securely, and handles PHI according to HIPAA's minimum-necessary standard. All data in transit uses TLS; at rest, Cloudflare's encrypted storage.
Open Dental's API makes this the cleanest integration in dental. See how WildRun's AI receptionist works for your practice.
Also integrates with: Dentrix · Eaglesoft · Clio · HubSpot · Calendly · OpenTable · Shopify
Read: Dental & Medical Clinics — WildRun use cases · How much does an AI receptionist cost? · What is an AI voice agent?